Order Terms & Conditions
Introduction
These Order Terms and Conditions (“Terms”) apply to all purchases made on www.ukbestbuys.co.uk (“Website”) operated by UKBestBuys (“we”, “our”, “us”). By placing an order on our Website, you agree to be bound by these Terms. Please read them carefully before making a purchase. Our Terms and Conditions page, Privacy Policy page, Return Policy page and Payments and Shipping page make up our complete terms and conditions.
Order Process
Placing an Order
- To place an order, you must be at least 18 years old and capable of entering into a legally binding contract.
- By placing an order, you confirm that all information provided is accurate, complete, and up-to-date.
Order Confirmation
- After placing an order, you will receive an order confirmation email. This email does not constitute acceptance of your order; it is an acknowledgment that we have received your order.
- We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in product information, or issues with your payment method.
Pricing and Payment
Pricing
- All prices listed on our Website are in GBP (£) unless otherwise stated.
- We reserve the right to change prices at any time without prior notice. However, the price at the time of your order will be the price you are charged.
Payment
- We accept payment via credit/debit cards (Visa, MasterCard, American Express) and Paypal.
- Payment must be received in full before we dispatch your order.
For more information on payment options, see our Payment & Shipping page.
Delivery
Delivery Options
- We offer various delivery options, which will be displayed at checkout. Delivery times and costs vary depending on the selected option.
- Delivery times are estimates and may be subject to delays beyond our control.
For more information on delivery options, see our Payment & Shipping page.
Delivery Address
- Please ensure that the delivery address provided is accurate and complete. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Cancellations and Returns
Cancellations
- You may cancel your order before it has been dispatched by contacting us at sales@ukbestbuys.co.uk.
- If your order has already been dispatched, you may return the items in accordance with our Return Policy.
Returns
- We accept returns within 28 days of the delivery date. Items must be unused, in their original packaging, and in a resalable condition.
- To initiate a return, please contact us at sales@ukbestbuys.co.uk for return instructions.
- You are responsible for return shipping costs unless the item is faulty or incorrect.
See our Returns Policy page for more details.
Faulty or Incorrect Items
- If you receive a faulty or incorrect item, please contact us at sales@ukbestbuys.co.uk within 28 days of receipt. We will arrange for a replacement or refund and cover the return shipping costs.
See our Returns Policy page for more details.
Liability
- We are not liable for any indirect, special, or consequential losses arising from your use of our Website or purchase of products from us.
- Our total liability to you for any loss or damage arising in connection with these Terms shall be limited to the total price of your order.
Privacy
- We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
Governing Law
- These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
- We may update these Terms from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Your continued use of our Website and purchase of products following any changes indicates your acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us at sales@ukbestbuys.co.uk .